Changed your mind and want to withdraw your order and return unwanted goods?
You have the right to withdraw from a purchase and return ordered goods within 30 days from the moment you received your order.
If you want to withdraw an order you have to inform us about your decision by sending an e-mail at firstname.lastname@example.org
Please specify in the e-mail, all the following info: buyer’s name, ID number of the order and the reason you want to withdraw the purchased products.
Order withdrawing and refunding process
If you withdraw an order, we shall return you the amount paid for that specific order (without their shipping costs), within 30 days from the moment we received the returned goods (the order’s products).
You may return unused items in its original packaging within 30 days unless noted in the original invoice of the order. A refund of the merchandise and taxes will be given however shipping and handling for the return delivery and pick up will not be refunded. Refunds will be issued in the same method of payment as the original payment. Example: For a purchase made from a Paypal account, a refund will be issued to the original account.
Ordered goods must be returned, no later than 7 days from the moment you notified us about withdrawing of your order, to the following address:
S.C. POSTCARDSMARKET.COM S.R.L.
The cost of returning goods is non refundable and is paid by the customer.
Returned goods must not be damaged or worn out allowing us to resell them.
If the goods are damaged or worn out we will not refund your returned order.